The USCPSC has announced the recall of 2nd Generation Ring Video Doorbells due to a fire hazard.
It includes model number 5UM5E5 smart doorbell cameras.
The video doorbells have a blue ring at the front and come in two colors: “satin nickel” (black and silver) and “venetian bronze” (black and bronze).
They were sold with a mounting bracket and a USB charging cable. The two-way audio doorbell can be hardwired or battery-powered and supports night vision.
The Ring logo is printed on the bottom front of the doorbell and the model and S/N are on a label on the back of the doorbell and the outer packaging.
Consumers can determine if their doorbell is included in this recall by entering the doorbell’s serial number at http://support.ring.com/ring-2nd-gen-recall.
Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.
If you have one of these recalled models, you should immediately stop installing or using the video doorbells and contact Ring for revised installation instructions or download them here.
You can check if your video doorbell is part of this recall through Ring’s website or app.
Ring has received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. They have also received eight reports of minor burns.